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TERMS

Accommodation agreement

Article 1 (Scope of application)

  1. Accommodation contracts and related contracts to be concluded between the hotel and the guest shall be subject to the provisions of this agreement, and matters not stipulated in this agreement shall be subject to laws and ordinances or generally established customs. increase.
  2. If the Hotel agrees to a special agreement within the scope of laws and customs, that special agreement shall take precedence notwithstanding the provisions of the preceding paragraph.

Article 2 (Application for accommodation contract)

  1. A person who intends to apply for an accommodation contract with the Hotel shall notify the Hotel of the following particulars:
    1. Guest name
    2. Accommodation date and estimated time of arrival
    3. Accommodation charges (in principle, according to the basic accommodation charges listed in Appended Table 1)
    4. Other matters deemed necessary by the Hotel
  2. In the event that the Guest requests, during his/her stay, the continuation of the accommodation beyond the accommodation date in Item 2 of the preceding Paragraph, the Hotel shall treat it as an application for a new Accommodation Contract at the time such request is made. .

Article 3 (Establishment of accommodation contract, etc.)

  1. An accommodation contract shall be deemed to have been concluded when the hotel has accepted the application as stipulated in the preceding article.However, this does not apply when it is proved that the Hotel did not accept it.
  2. When an accommodation contract has been concluded in accordance with the provisions of the preceding paragraph, the application fee specified by the Hotel shall be paid by the date designated by the Hotel, up to the basic accommodation fee for the period of stay (3 days if the period of stay exceeds 3 days). I'll enjoy having this.
  3. The application fee shall be first applied to the final accommodation charge to be paid by the guest, and in the event that a situation arises in which the provisions of Articles 6 and 17 apply, the application fee shall be applied in the order of cancellation charges and then compensation. , If there is any remaining balance, it will be refunded at the time of payment of charges in accordance with the provisions of Article 11.
  4. If the application fee in Paragraph 2 is not paid by the date specified by the Hotel in accordance with the provisions of the same Paragraph, the accommodation contract shall become invalid.However, this is limited to cases where the Hotel has notified the Guest to that effect when specifying the due date for payment of the deposit.

Article 4 (Special contract requiring no payment of application fee)

  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract that does not require the payment of the deposit as stipulated in the same Paragraph after the conclusion of the contract.
  2. If the Hotel does not request the payment of the application fee as stipulated in Paragraph 2 of the preceding Article and does not specify the due date for the payment of the application fee at the time of accepting the application for the Accommodation Contract, it will be treated as having accepted the special contract as stipulated in the preceding Paragraph. increase.

Article 5 (Refusal to conclude an accommodation contract)

  1. The hotel may not accept the conclusion of an accommodation contract in the following cases.
    1. When the application for accommodation does not comply with these terms and conditions.
    2. When there is no room in the guest room due to full occupancy (members).
    3. When it is recognized that the person who intends to stay is likely to act against the provisions of laws and regulations, public order, or good morals in connection with accommodation.
    4. When the person who intends to stay is clearly recognized as a patient of an infectious disease.
    5. When we are asked to bear a burden that exceeds the reasonable range for accommodation.
    6. When accommodation cannot be provided due to natural disasters, facility failures, or other unavoidable reasons.
    7. When the person who intends to stay at the hotel is intoxicated and is deemed to cause significant inconvenience to other guests.Or when the guest behaves in a manner that causes significant inconvenience to other guests. (Article 5 of the Ordinance for Enforcement of the Osaka Prefectural Hotel Business Law)
    8. When the person seeking accommodation is a member of an organized crime group or an affiliate thereof, a company or organization affiliated with an organized crime group or an affiliate thereof, or other anti-social forces (hereinafter referred to as "anti-social forces such as organized crime groups").
    9. When the person seeking accommodation is an organized crime group or a corporation or other organization whose business activities are controlled by an organized crime group member.
    10. When the person who intends to stay is a corporation and one of its officers is a member of an organized crime group.
    11. When a person who intends to stay at the Hotel or its employees has made a violent request, has demanded an unreasonable burden, or is deemed to have previously committed a similar act.

Article 6 (Guest's Right to Cancel Contract)

  1. The Guest may cancel the Accommodation Contract by notifying the Hotel.
  2. If the guest cancels the accommodation contract in whole or in part due to reasons for which the guest is responsible is requested and the guest cancels the accommodation contract before payment.)However, in the event that the Hotel accepts the special contract set forth in Article 3, Paragraph 2, the Hotel shall notify the Guest of the obligation to pay the penalty when the Guest cancels the Accommodation Contract. Only when notified.
  3. If the guest does not arrive by 8:2 p.m. on the day of accommodation without contacting the hotel (if the estimated time of arrival is specified in advance, XNUMX hours after that time), The accommodation contract may be treated as having been canceled by the guest.

Article 7 (Hotel's Right to Cancel Contract)

  1. The hotel may cancel the accommodation contract in the following cases.
    1. When it is recognized that there is a risk that the guest will act against the provisions of laws and regulations, public order or good morals regarding accommodation, or when it is recognized that he or she has done the same.
    2. When the guest is clearly recognized as having an infectious disease.
    3. When we are asked to bear a burden that exceeds the reasonable range for accommodation.
    4. When it is not possible to stay overnight due to reasons such as natural disasters caused by force majeure.
    5. When it is recognized that the person who intends to stay is intoxicated and is likely to cause significant inconvenience to other guests.Or when the guest behaves in a manner that causes significant inconvenience to other guests. (Article 5 of the Ordinance for Enforcement of the Osaka Prefectural Hotel Business Law)
    6. When the guest smokes in bed in the bedroom, mischief with firefighting equipment, etc., or does not comply with other prohibited matters (limited to those necessary for fire prevention) set by the hotel.
    7. When the guest is an anti-social force such as an organized crime group.
    8. When the guest is an organized crime group or a corporation or other organization whose business activities are controlled by an organized crime group member.
    9. When the guest is a corporation and one of its officers is a member of an organized crime group.
    10. When a guest behaves in a manner that causes significant nuisance to other guests.
    11. When the Guest commits violent demands to the Hotel or its employees, demands an unreasonable burden, or is deemed to have committed similar acts in the past.
  2. When the hotel has canceled the accommodation contract in accordance with the provisions of the preceding paragraph, the guest will not be charged for the accommodation services, etc. that have not yet been provided.

Article 8 (Registration of guests)

  1. The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
    1. Guest's name, age, gender, address and occupation
    2. For foreigners, nationality, passport number, place of entry and date of entry
    3. Departure date and scheduled departure time
    4. Other matters deemed necessary by the hotel
  2. When the Guest intends to pay the charges in Article 12 by means of traveler's cheques, accommodation coupons, credit cards, etc., which can be substituted for currency, he/she shall present them in advance at the time of registration in the preceding Paragraph.

Article 9 (Guest room hours of use)

  1. The Guest may use the guest room of the Hotel from 3:11 p.m. to XNUMX:XNUMX a.m. the next day.However, if you stay consecutively, you can use it all day except for the day of arrival and departure.
  2. Notwithstanding the provisions of the preceding Paragraph, the Hotel may permit the Guest to use the guest room outside the hours stipulated in the same Paragraph.In this case, the following additional charges will apply.
    1. 3% of the room rate for over 30 hours
    2. 6% of the room rate for over 50 hours
    3. 6% of the room charge for over 100 hours

Article 10 (Compliance with Usage Rules)

  1. Guests are required to comply with the usage rules established by the Hotel and posted within the premises of the Hotel.

Article 11 (Payment of fees)

  1. The breakdown of the accommodation charges, etc. to be paid by the guest and the method of calculation thereof shall be as listed in Appended Table 1.
  2. Payment of the accommodation charges, etc. in the preceding paragraph shall be made at the front desk at the time of departure of the guest or when requested by the hotel, in currency or in alternative means such as traveler's checks, accommodation coupons, credit cards, etc. approved by the hotel. I will have it.
  3. Accommodation charges shall be charged even if the guest voluntarily does not stay after the hotel has provided a guest room to the guest and it has become available for use.

Article 12 (Responsibility of the Hotel)

  1. The Hotel shall compensate the Guest for damages in the course of fulfilling the Accommodation Agreement and related agreements, or in the event of any damage caused to the Guest due to their nonfulfillment.However, this shall not apply if it is due to reasons not attributable to the Hotel.
  2. Although our hotel has received the fire service mark from the fire department, we have ryokan liability insurance in order to deal with the unlikely event of a fire.

Article 13 (Handling when contracted guest rooms cannot be provided)

  1. When the hotel cannot provide the contracted guest room to the guest, the hotel shall, with the consent of the guest, arrange other accommodations under the same conditions as much as possible.
  2. Notwithstanding the provisions of the preceding paragraph, when other accommodation cannot be arranged, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges, and the compensation fee shall be applied to the reparations.However, if there is no reason attributable to the hotel for not being able to provide the guest room, no compensation fee will be paid.

Article 14 (Handling of Entrusted Items)

  1. The hotel will compensate for the loss, breakage, or other damage to the goods, cash, and valuables deposited at the front desk by the guest, except in the case of force majeure. .However, with respect to cash and valuables, if the hotel requests a declaration of the type and value and the guest fails to do so, the amount of compensation shall be within the scope of the inn's liability insurance. .
  2. When goods, cash, or valuables brought into the Hotel by the Guest but not deposited at the front desk are lost, damaged, or otherwise damaged intentionally or negligently on the part of the Hotel. the hotel will compensate for the damage.However, the amount of compensation shall be within the scope of the inn's liability insurance for items for which the type and value have not been reported in advance by the guest.

Article 15 (Storage of Guest's Baggage or Belongings)

  1. If the guest's baggage arrives at the hotel prior to their stay, the hotel will take responsibility for keeping it only when the hotel agrees prior to arrival, and will hand it over to the guest when he or she checks in at the front desk.
  2. In the event that the guest's baggage or belongings are left behind at the hotel after the guest has checked out, when the owner of the item is identified, the hotel will contact the owner and provide instructions. shall ask.However, if there is no instruction from the owner or if the owner cannot be identified, we will keep it for 7 days including the date of discovery, and then deliver it to the nearest police station.
  3. In the case of the preceding two paragraphs, the hotel's liability for the custody of the guest's baggage or belongings shall be in accordance with the provisions of paragraph 2 of the preceding article in the case of paragraph 1, and The provisions of paragraph 1 shall apply.

Article 16 (Responsibility for Parking)

  1. When a Guest uses the parking lot of the Hotel, regardless of whether or not the vehicle key is deposited, the Hotel only lends the space and does not assume responsibility for the management of the vehicle.However, if damage is caused intentionally or negligently on the part of the Hotel in managing the parking lot, the Hotel shall be responsible for compensation.

Article 17 (Responsibilities of Guests)

  1. In the event that the Hotel suffers damage intentionally or negligently on the part of the Guest, the Guest shall compensate the Hotel for the damage.

Article 18 (Governing Language)

  1. This agreement is written in Japanese and English, but in the event of any discrepancies or discrepancies between the two texts of the agreement, the Japanese language shall control in all respects.

Article 19 (Jurisdiction and Governing Law)

  1. All disputes arising in connection with this agreement shall be resolved in accordance with the laws and regulations of Japan in the Japanese court having jurisdiction over the location of the hotel.

Appended Table 1 Method of Calculating Accommodation Charges (related to Article 2, Paragraph 1 and Article 11, Paragraph 1)

Breakdown tax
Total amount payable by the guest Cost of overnight stay(1) ① Basic accommodation charge (room charge (or room charge + breakfast charge))
② Service charge
(①×10%)
③ Consumption tax
④Accommodation tax
B Consumption tax
(①+②)×10%
additional fee(2) ④Food and drink
⑤ Service charge
⑥Other usage fees
⑦ Consumption tax
(b) Consumption tax
(④+⑤)×10%
⑥×10%

Appended Table 2 Penalties (related to Article 6, Paragraph 2)

(note)

  1. The percentage is the ratio of the penalty to the basic accommodation charge.
  2. If the number of contract days is shortened, the penalty for one day (the first day) will be collected regardless of the shortened closing days.
  3. If the contract is canceled for a part of the group (15 people or more), 10% of the number of guests as of 10 days before the stay (if the application is accepted after that date, the date of acceptance) (rounded up in some cases) will not be charged a penalty.
Notice of contract cancellation
date received
no nights When you didn't tell about the cancellation on the day When you contact about the cancellation the day before 9 days before your tour 20 days before your tour
General Up to 14 people 100% 80% 20%
Group 15 to 99 people 100% 80% 20% 10%
100 above 100% 100% 80% 20% 10%