PRIVACY POLICY

About the handling of personal information

1. Scope of application

The privacy policy applies when customers use the services and products of Odysis Suites Osaka Airport Hotel (hereinafter referred to as "Hotel").

2. Purpose of using personal information

We collect and use your personal information for the following purposes.

1. For hotel reservations, various services, and customer safety
2. Guidance, provision and management of services, products, events and campaigns handled by the hotel
3. Conducting questionnaires on hotel services and products
4. Development of new services and products handled by hotels
5. All operations incidental or related to the above 1. to 4.
6. Operations related to the provision of hotel services and products
7. Information on services and products handled by hotels and partner companies, various events and campaigns, and provision of various information
8. Responding to inquiries, requests, etc.

3. Acquisition of personal information

We will acquire your personal information by appropriate and fair means.

4. Disclosure and provision to third parties

The hotel will not disclose or provide the customer's personal information to a third party, except in the following cases.In addition, in the case of joint use and provision to a subcontractor, it does not constitute disclosure or provision to a third party.

1. When there is consent from the customer himself/herself
2. When disclosure or provision is requested based on laws and regulations
3. When it is necessary for the protection of human life, body or property and it is difficult to obtain the customer's consent
4. When it is necessary to cooperate with the government or local governments in carrying out public affairs, and obtaining the customer's consent may interfere with the execution of the affairs.

1. For the purpose of use to provide to a third party
2. Items of personal data provided to third parties
3. Means or methods of provision to a third party
4. Stop providing personal data that identifies the person in question to a third party at the request of the person When the provision to a third party is stopped upon request
5. When disclosing or providing statistical data in a state where the individual cannot be identified
6. When the Hotel receives an inquiry by phone or verbal from a third party regarding whether or not the guest is staying in the room, and the length of stay, by identifying the name of the guest as part of the services provided to the guest. , by phone or verbally, we will answer whether or not the hotel is staying in the room and the length of stay, and if we receive a message or a request for the transfer of luggage, we will transfer and guide the guest.If requested by the customer, we will stop providing personal information to third parties related to the above services.If you wish to stop, please inform the front desk staff at the time of booking or check-in.

5. Outsourcing of business

The hotel may outsource part of its business and provide personal information to the subcontractor to the extent necessary.In this case, we will conduct appropriate supervision, including concluding a contract regarding the handling of such outsourcing contractors.

6. Management of personal information

We manage our customers' personal information appropriately and take the utmost care to prevent leakage, loss, falsification, etc.We will provide in-house training to officers and employees regarding the protection and appropriate handling of customer personal information.In addition, the retention period of personal information will be separately determined according to the purpose of use, and after the period has elapsed, it will be disposed of in an appropriate manner.We manage our customers' personal information appropriately and take the utmost care to prevent leakage, loss, falsification, etc.We will provide in-house training to officers and employees regarding the protection and appropriate handling of customer personal information.In addition, the retention period of personal information will be separately determined according to the purpose of use, and after the period has elapsed, it will be disposed of in an appropriate manner.

7. Application and change of privacy policy

This privacy policy explains how the hotel handles customer personal information, and customers who use the hotel's services and products are deemed to have fully understood and agreed to the content of this privacy policy. increase.The hotel reserves the right to change this privacy policy at any time.